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Pre-Pay Top Up Not Registered -ex-meteor

  • 04-10-2018 07:27PM
    #1
    jonski
    Registered Users, Registered Users 2 Posts: 6,438 ✭✭✭


    Hi, I topped up on the 25th Sept with €20 to my prepay mobile . I checked my usage stats and I haven't used the €20 but I seem to be out of credit . My Usage in the last 30 days is only €15 so I'm thinking there is an issue with the actual top up .

    My plan - Pre-Pay eir Mobile Simplicity

    My Current Offer - Free eir mobile Calls, Any Network Texts & 250MB Data - offer active .

    Any help ? , I was onto web chat and they were going to transfer my to someone else but the chat was ended :(

    John


Comments

  • #2
    eir: Sarah
    Closed Accounts Posts: 375 ✭✭eir: Sarah


    Hi John,

    If you could PM me with your mpbile and PIN number I'll look into this.

    Thanks,

    Sarah


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