No response to Logged faults

Faded Glory · 2018-10-04 10:20:13

Hello, We're having problems with our router constantly losing internet connection and needing to be reset. This fault has been logged with Eir support numerous times but when I check fault status it says there are no open faults this account. Can someone look into this? Thanks

04-10-2018 10:20AM

#1

Faded Glory

Registered Users, Registered Users 2 Posts: 28 ✭

Join Date: November 2011

Posts: 23

Hello, We're having problems with our router constantly losing internet connection and needing to be reset.
This fault has been logged with Eir support numerous times but when I check fault status it says there are no open faults this account. Can someone look into this? Thanks

0

Comments

#2 04-10-2018 01:31PM

eir: Sarah

Closed Accounts Posts: 375 ✭✭

Join Date: March 2018

Posts: 374

Hi Faded Glory,

If you could PM me with your account details I will be more than happy to look into this for you.

Thanks,

Sarah

0