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How to downgrade FTTH to FTTC?

  • 03-10-2018 1:10pm
    #1
    bingo76
    Registered Users, Registered Users 2 Posts: 13 ✭


    I am the new owner of a property that has Eir FTTH installed. Please you can let me know how to get normal FTTC internet installed?
    I've tried speaking to Eir sales who put me through to loyalty who can't help as I'm not the account holder of the closed account, and put me back to sales. I can't sign up to Eir Superfast as the line is still not cleared down, and quite frankly I'm not sure I want to based on my experience of your 'service' to date.

    Please can you confirm, that when the line does go down fully, that any FTTC provider can assist with broadband services? If not, what do I need to do to get Eir to 'release' the FTTH connection for FTTC.

    A public response would be appreciated, as I'm sure others may be interested in this.

    Thanks in advance


Comments

  • #2
    irishkopite 2011
    Registered Users, Registered Users 2 Posts: 193 ✭✭irishkopite 2011


    bingo76 wrote: »
    I am the new owner of a property that has Eir FTTH installed. Please you can let me know how to get normal FTTC internet installed?
    I've tried speaking to Eir sales who put me through to loyalty who can't help as I'm not the account holder of the closed account, and put me back to sales. I can't sign up to Eir Superfast as the line is still not cleared down, and quite frankly I'm not sure I want to based on my experience of your 'service' to date.

    Please can you confirm, that when the line does go down fully, that any FTTC provider can assist with broadband services? If not, what do I need to do to get Eir to 'release' the FTTH connection for FTTC.

    A public response would be appreciated, as I'm sure others may be interested in this.

    Thanks in advance

    Are you sure that there is FTTC at your new address. Why don’t you just go with a different provider for the FTTH.


  • #3
    tuxy
    Closed Accounts Posts: 14,983 ✭✭✭✭tuxy


    irishkopite 2011 wrote: »
    bingo76 wrote: »
    I am the new owner of a property that has Eir FTTH installed. Please you can let me know how to get normal FTTC internet installed?
    I've tried speaking to Eir sales who put me through to loyalty who can't help as I'm not the account holder of the closed account, and put me back to sales. I can't sign up to Eir Superfast as the line is still not cleared down, and quite frankly I'm not sure I want to based on my experience of your 'service' to date.

    Please can you confirm, that when the line does go down fully, that any FTTC provider can assist with broadband services? If not, what do I need to do to get Eir to 'release' the FTTH connection for FTTC.

    A public response would be appreciated, as I'm sure others may be interested in this.

    Thanks in advance

    Are you sure that there is FTTC at your new address. Why don’t you just go with a different provider for the FTTH.
    If there is is no FTTC there will at least be ADSL to the local exchange.
    FTTH may be much faster but a slower DSL product may be desirable for someone who only needs a very basic internet connection at a cheaper price. 


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