direct debit wrong name

pmce4 · 02-10-2018 12:05PM #1

Hi I received the direct debit letter and my name was wrong on the form but I couldn't get through on the phone. However the actual direct debit appeared on my account. I cancelled this but I need to ensure Eir are clear on their end that I will be paying my bill through the Eir app like I always did prior to changing my contract.

pmce4 · 02-10-2018 12:18PM

PM sent to Tracey

eir: Tracey · 02-10-2018 01:58PM

pmce4 wrote: »

Hi I received the direct debit letter and my name was wrong on the form but I couldn't get through on the phone. However the actual direct debit appeared on my account. I cancelled this but I need to ensure Eir are clear on their end that I will be paying my bill through the Eir app like I always did prior to changing my contract.

Hi pmce4,

Ok no problem, I've received your PM and will get back to you shortly.

Thanks

Tracey

pmce4 · 02-10-2018 02:47PM

Thanks Tracey

eir: Tracey · 02-10-2018 03:20PM

pmce4 wrote: »

Thanks Tracey

I've responded to your PM there now.

Thanks

Tracey

pmce4 · 02-10-2018 04:51PM

thanks Tracey for resolving this so fast. Great service

direct debit wrong name

Comments