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Eir issues today?

  • 01-10-2018 2:33pm
    #1
    anthonyjmaher
    Registered Users, Registered Users 2 Posts: 2,022 ✭✭✭


    Hi there,

    I've tried ringing the Eir support line but I can't get through. My call keeps getting dropped when I enter the phone number and account number. I've spent twenty minutes on this without success.

    Is there an issue today with accessing particular websites. We are having problems accessing PayPal through our Eir connection. I've tethered my laptop to my phone and I can connect fine through another provider, but not through the Eir connection. Something similar happened a few weeks ago but it resolved itself. 

    Is anybody experiencing similar issues with some websites?

    thanks,


Comments

  • #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    anthonyjmaher wrote: »
    Hi there,

    I've tried ringing the Eir support line but I can't get through. My call keeps getting dropped when I enter the phone number and account number. I've spent twenty minutes on this without success.

    Is there an issue today with accessing particular websites. We are having problems accessing PayPal through our Eir connection. I've tethered my laptop to my phone and I can connect fine through another provider, but not through the Eir connection. Something similar happened a few weeks ago but it resolved itself. 

    Is anybody experiencing similar issues with some websites?

    thanks,
    Hi anthonyjmaher, 

    I'm sorry to hear about the issues you are having getting through to us. We are aware of issues, we have posted an announcement here

    We have no issues logged here, our support team would need to troubleshoot with you to identify the issue. You can also chat with them on our online chat service here

    Apologies for the inconvenience caused. 

    Thanks

    Tracey 


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