Revez Q12 box issue

madnessnmayhem

Hi

Wonder if you can help me out couple times I've re scanned the box and each time RTE plus 1 is on the radio listening section see attached I've tried to re scan couple times can anyone help me on this?

Johnboy1951

madnessnmayhem wrote: »

Hi

Wonder if you can help me out couple times I've re scanned the box and each time RTE plus 1 is on the radio listening section see attached I've tried to re scan couple times can anyone help me on this?

Was RTÉ One +1 transmitting when you scanned?

madnessnmayhem

Yes all I'm hearing is what program is on, and yes it was on TV section at one point

St Senan

Are you scanning for it on terrestrial or Satellite as looking at pic C it seems your scanning a satellite frequency. RTE1+1 is scrambled on satellite

madnessnmayhem

When I'm scanning can't seem to find terrestrial, but when I do FTA section on Astra 2 (28.2e) I'm getting all channels including RTE news now, RTE Junior on the main TV section it's only RTE Plus 1 is on the radio section, I've re scanned twice.

I could try and reset factory setting but not sure, can't find any kind of instructions online

The Cush

The Irish channels on satellite are all scrambled and can only be viewed using a Sky sub, have you a Saorview aerial attached?

madnessnmayhem

Yes

The Cush

With an issue like this a factory reset might be what's required, unfortunately this would mean losing your satellite channel arrangement.

St Senan

In Pic F. go to Manual scan and you should be able to change from sat to terrestrial in there. find out what transmitter your receiving and input the numbers manually and scan and you will receive the saorview channels. the only thing is you might have to wait till around 7pm tonight to scan them to receive RTE1 +1. if all that fails then your best bet is to contact the lads in SatWorld 014924011 and ask them to tell you over the phone how to scan for Irish channels on the Q12. they are the suppliers of Revez products to Ireland

madnessnmayhem

Thanks for the advice lads, will try that later, I just find it strange I can get all the Irish Channels bar RTE plus 1

St Senan

madnessnmayhem wrote: »

Thanks for the advice lads, will try that later, I just find it strange I can get all the Irish Channels bar RTE plus 1

your scanning for satellite not Terrestrial, RTE1 + 1 only starts at 7pm so if your going to scan for that during the day you will pick up RTE JR instead. you need to scan for Terrestrial after 7pm and you should pick it up.

madnessnmayhem

got it sorted did manual tuning, thanks for your help