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How do I fix your mistake with my address?

  • 27-09-2018 4:20pm
    #1
    vidapura
    Registered Users, Registered Users 2 Posts: 762 ✭✭✭


    I had awful trouble getting someone to talk to me on the online chat.

    They kept saying I was giving the wrong address for verification.

    I was finally able to log into the website and I saw that you have TWO addresses for me.
    My current correct address is on the PDF bills.. but my old address is on the dashboard.

    I tried to change it from the website but it doesn't allow me to edit the address.


Comments

  • #2
    eir: Sarah
    Closed Accounts Posts: 375 ✭✭eir: Sarah


    Hi Vidapura,

    If you could PM me with your account details and confirm the correct address I will look into the possibility of changing this for you from here.

    Thanks,

    Sarah


  • #3
    vidapura
    Registered Users, Registered Users 2 Posts: 762 ✭✭✭vidapura


    PM Sent.


  • #4
    eir: Sarah
    Closed Accounts Posts: 375 ✭✭eir: Sarah


    Thanks a million,

    I am going through the PM's at the moment and will get back to you shortly.

    Sarah


  • #5
    vidapura
    Registered Users, Registered Users 2 Posts: 762 ✭✭✭vidapura


    eir: Sarah wrote: »
    Thanks a million,

    I am going through the PM's at the moment and will get back to you shortly.

    Sarah
    STILL no fix on my address on my account.
    This is not good enough.

    Also eir sport not enabled on my mobile account.


  • #6
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    vidapura wrote: »
    eir: Sarah wrote: »
    Thanks a million,

    I am going through the PM's at the moment and will get back to you shortly.

    Sarah
    STILL no fix on my address on my account.
    This is not good enough.

    Also eir sport not enabled on my mobile account.
    Hi vidapura,

    I'm afraid Sarah is not in. If you PM me your full details I'll be able to look into this for you. 

    Thanks 

    Tracey 


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  • #7
    GypsyBiker
    Registered Users, Registered Users 2 Posts: 31 ✭GypsyBiker


    Two and a half years ago they disconnected me instead of my neighbour and to this day they still have me down as the wrong address despite me contacting them on numerous occasions.  


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