Need an alert when coming close to FUP cap

corkalien

Is there a mechanism where I can be alerted if I come close to breaching the 1TB FUP cap during a month? Say, if I go over 900GB? 

eir: Kyle

corkalien wrote: »

Is there a mechanism where I can be alerted if I come close to breaching the 1TB FUP cap during a month? Say, if I go over 900GB? 

Hi there corkalien

Thank you so much for getting in touch. Unfortunately there is no notification but you can track your usage through your "my eir" account

-Kyle

corkalien

Thanks Kyle.

Would you not agree that it's far from ideal asking high data users to check "my eir" constantly? I was charged €100 on top of my bill earlier in the year for extra data usage and the first I knew about it was when I got my bill.

Dcully

Price gouging at its best, this forums is full of similar stories.

alanhiggyno1

well ive just received a bill for 140 euro.last month was 107 euro so i would like to know were they get that figure from when i didnt go over usage

ninja 12

eir: Kyle wrote: »

Thank you so much for getting in touch. Unfortunately there is no notification but you can track your usage through your "my eir" account

-Kyle

@ Kyle ,

The usage monitor on the eir site is useless .


It is constantly 48 hours behind and is not fit for purpose .

See my two posts in another thread (which include screenshots ) -

https://www.boards.ie/ttfpost/108134276

https://www.boards.ie/ttfpost/108167979


eir should just remove the cap for all customers .

alanhiggyno1

ninja 12 wrote: »

@ Kyle ,

The usage monitor on the eir site is useless .


It is constantly 48 hours behind and is not fit for purpose .

See my two posts in another thread (which include screenshots ) -

https://www.boards.ie/ttfpost/108134276

https://www.boards.ie/ttfpost/108167979 ;


eir should just remove the cap for all customers .

They will for me Monday morning. They better be ready 😂😂