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Last Week's Top Five Queries (Week Ending 17.09.2018 - 23.09.2018)

  • 25-09-2018 11:17am
    #1
    Irish Water: Agata
    Company Representative Posts: 254 Verified rep ✭


    1. Why are service station using power washing if the hosepipe ban is in place? 

     The Hosepipe Ban only applies to domestic users. The ban does not apply to Commercial customers as their business may have a dependency on water for their livelihood. Irish Water are engaging with commercial entities and encouraging them to avoid all non-essential use of water during this time.

    2. There is no water in my cold kitchen tap, can this be investigated?

    Would you mind sending us the below details via PM, so we can follow up for you:

    - Your full name;
    - Address; and
    - Contact number.

    3. I have sold my property and wish to close my Irish Water Account. What should I do?

    If you PM the following details, we will be happy to assist you further:

    - Name;
    - Address;
    - Contact number; and
    - Account Number

    4. My driveway was damaged after meter installation. Who do I contact?

    Please send the following details via PM and we can investigate this matter:

    - Name;
    - Address; and
    - Contact number.

    5. I am still waiting for my Irish Water refund cheque after I nominated a person. What do I do?

    Please send us a PM with the following details, and we will be happy to follow up:

    - Name;
    - Address;
    - Account number; and
    - WPRN


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