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Incoming Calls

  • 21-09-2018 8:10pm
    #1
    yabadabado
    Registered Users, Registered Users 2 Posts: 16,573 ✭✭✭✭


    Landline can call phones but if anyone tries to call the number it doesn't ring .

    The person calling my landline will hear it ring out .

    I've tried it several times today and the same issue every time.


Comments

  • #2
    yabadabado
    Registered Users, Registered Users 2 Posts: 16,573 ✭✭✭✭yabadabado


    Bump .

    Seems like Eir only reply to some posts.

    Is there no system in place or do they just pick the handy ones ?


  • #3
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    yabadabado wrote: »
    Landline can call phones but if anyone tries to call the number it doesn't ring .

    The person calling my landline will hear it ring out .

    I've tried it several times today and the same issue every time.
    Hi yabadabado, 

    I'm sorry to hear about the issues you are having with your phone. The best people to contact is our faults team on 1901 or alternatively you can log it here
    They will be able to assist you there and advise you on all. 

    Thanks 

    Tracey 


  • #4
    yabadabado
    Registered Users, Registered Users 2 Posts: 16,573 ✭✭✭✭yabadabado


    I already rang that number on Friday and I'm still waiting on a call back.


  • #5
    yabadabado
    Registered Users, Registered Users 2 Posts: 16,573 ✭✭✭✭yabadabado


    Called that number again ,spent the last 20 minutes on hold and then got disconnected.Shambles of a set up.


  • #6
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    yabadabado wrote: »
    Called that number again ,spent the last 20 minutes on hold and then got disconnected.Shambles of a set up.
    I'm sorry to hear this. 

    We are experiencing long wait times on calls, we have posted a statement here 

    Unfortunately, we are unable to log faults from here. Apologies for the delays incurred. 

    Thanks 

    Tracey 


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