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Unplanned interruption

  • 17-09-2018 4:44pm
    #1
    brianb243
    Registered Users, Registered Users 2 Posts: 54 ✭✭


    Our home was without power  for over 4 hours unplanned. Are we due compensation ?


Comments

  • #2
    davo2001
    Registered Users, Registered Users 2 Posts: 3,323 ✭✭✭davo2001


    brianb243 wrote: »
    Our home was without power  for over 4 hours. Are we due compensation ?

    No


  • #3
    brianb243
    Registered Users, Registered Users 2 Posts: 54 ✭✭brianb243


    davo2001 wrote: »
    No
    How long does it have to be


  • #4
    Electric Ireland: Una
    Closed Accounts Posts: 1,178 ✭✭✭Electric Ireland: Una


    Hi Brian,

    An unplanned interruption of electricity supply would be because of a fault. ESB Networks repair power-line faults and are the people to contact with queries relating to same (no matter which billing company the customer is registered with).

    The relevant telephone number for ESB Networks is 1850 372 757. They are closed at 6pm and they will return in the morning.

    Regards,
    Una


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