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What can be done about large unexepcted direct debit?

  • 17-09-2018 8:18am
    #1
    Robmeister2011
    Registered Users, Registered Users 2 Posts: 101 ✭✭


    Hi BOI,

    Woke up this morning to a Sepa DD of 497.00. I have no idea what it is and I have no direct debits that even come close to this size, so it's extremely worrying.

    I've called customer service and they tell me that I won't be able to see what it is until later in the evening when the reference updates.

    My question is, if this is not something I mandated or if it's some kind of fraud or something, is there any way to recover the money?

    Thanks,
    Robin


Comments

  • #2
    Robmeister2011
    Registered Users, Registered Users 2 Posts: 101 ✭✭Robmeister2011


    Actually, just realised I set up a DD for my credit card... crisis averted. Sorry for the bother!

    Thanks,
    Robin


  • #3
    Bank of Ireland: Tara
    Closed Accounts Posts: 2,346 ✭✭✭Bank of Ireland: Tara


    Thanks for letting us know Robin and glad to hear all is okay.

    Tara


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