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Sky q box

  • 12-09-2018 6:31pm
    #1
    Ladyinthedark
    Registered Users, Registered Users 2 Posts: 633 ✭✭✭


    My subscription is ended and my sky q box won’t let me watch free view channels can anyone tell me why


Comments

  • #2
    Masala
    Registered Users, Registered Users 2 Posts: 3,527 ✭✭✭Masala


    Ladyinthedark wrote: »
    My subscription is ended and my sky q box won’t let me watch free view channels can anyone tell me why

    R u allowed to keep a Sky Q box ??? I thought these had to be returned to Sky at end of contract


  • #3
    nim1bdeh38l2cw
    Closed Accounts Posts: 689 ✭✭✭nim1bdeh38l2cw


    Masala wrote: »
    R u allowed to keep a Sky Q box ??? I thought these had to be returned to Sky at end of contract

    Indeed, the box must be returned


  • #4
    Ladyinthedark
    Registered Users, Registered Users 2 Posts: 633 ✭✭✭Ladyinthedark


    Van Slimy Magic wrote: »
    Indeed, the box must be returned

    Yes I am waiting for them to send out the box for it to be sent back because I’m getting virgin but at the moment I am wondering why I can’t view the free view section


  • #5
    andy1249
    Registered Users, Registered Users 2 Posts: 1,402 ✭✭✭andy1249


    Ladyinthedark wrote: »
    Yes I am waiting for them to send out the box for it to be sent back because I’m getting virgin but at the moment I am wondering why I can’t view the free view section

    The lnb on the dish for sky q works with sky q only , if you cancel you get nothing , no FTA channels, nothing!
    If you want to use the dish with an FTA or freesat box you will have to change the lnb.


  • #6
    Masala
    Registered Users, Registered Users 2 Posts: 3,527 ✭✭✭Masala


    andy1249 wrote: »
    The lnb on the dish for sky q works with sky q only , if you cancel you get nothing , no FTA channels, nothing!
    If you want to use the dish with an FTA or freesat box you will have to change the lnb.

    Ooohhhh..... I have a 4 port LNB which allowis me watch FTA to kitchen when the rest watching Sky Sports in sitting room. Are you saying that if I upgrade to Q... I would lose the FTA as well????


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  • #7
    ShaneOC
    Registered Users, Registered Users 2 Posts: 2,092 ✭✭✭ShaneOC


    Masala wrote: »
    Ooohhhh..... I have a 4 port LNB which allowis me watch FTA to kitchen when the rest watching Sky Sports in sitting room. Are you saying that if I upgrade to Q... I would lose the FTA as well????

    There is a hybrid LNB with 6 ports. If you are getting Sky Q you can request this from the installer. Most of them appear to carry them in the van but you should request it when they ring you to make the installation appointment. This will allow you to use two LNB outputs for Sky Q and up to four others for freesat/FTA boxes.

    Any of the 6 outputs can be used for Sky Q, they will switch to wideband when connected to the Sky Q box.


  • #8
    Gerry Wicklow
    Registered Users, Registered Users 2 Posts: 4,568 ✭✭✭Gerry Wicklow


    Masala wrote: »
    Ooohhhh..... I have a 4 port LNB which allowis me watch FTA to kitchen when the rest watching Sky Sports in sitting room. Are you saying that if I upgrade to Q... I would lose the FTA as well????

    You have to specify that you need a "Hybrid LNB" when ordering. It has both Sky Q and FTA outputs.


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