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Laptop broken after 1 year

  • 12-09-2018 3:42pm
    #1
    ndilly
    Registered Users, Registered Users 2 Posts: 52 ✭✭


    Hi,
    My laptop seems to have broken after just over a year so I am wondering what my rights are. It was a middle of the road laptop but the motherboard seems to be broken out of the blue. It didn't fall or anything so do not know why this happened.
    Can I bring it back to the Harvey Norman etc. Do not want to for out another €400 for a laptop.


Comments

  • #2
    Alanstrainor
    Registered Users, Registered Users 2 Posts: 23,157 ✭✭✭✭Alanstrainor


    What exactly happens when you try to turn it on?

    And tell us what laptop it is, make and model. Generally speaking, electronics should have a 2 year warranty. So you should be able to return it to Harveynorman's and get them to repair it if there is a hardware issue. That being said, they may be reluctant to do this straight off the bat, there might be a bit of back and forth trying to get them to play ball.


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