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Unable to log into my eir

  • 10-09-2018 09:58AM
    #1
    mr kr0nik
    Registered Users, Registered Users 2 Posts: 755 ✭✭✭


    Hi There, I seem to be locked out of my my eir account. How do I regain access to it?


Comments

  • #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    mr kr0nik wrote: »
    Hi There, I seem to be locked out of my my eir account. How do I regain access to it?
    Hi mr kr0nik, 

    If you PM me your account number, full name on the account, email address and date of birth I'll be able to assist you with this here. 

    Thanks

    Tracey 


  • #3
    mr kr0nik
    Registered Users, Registered Users 2 Posts: 755 ✭✭✭mr kr0nik


    eir: Tracey wrote: »
    mr kr0nik wrote: »
    Hi There, I seem to be locked out of my my eir account. How do I regain access to it?
    Hi mr kr0nik, 

    If you PM me your account number, full name on the account, email address and date of birth I'll be able to assist you with this here. 

    Thanks

    Tracey 
    PM sent


  • #4
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    mr kr0nik wrote: »
    eir: Tracey wrote: »
    mr kr0nik wrote: »
    Hi There, I seem to be locked out of my my eir account. How do I regain access to it?
    Hi mr kr0nik, 

    If you PM me your account number, full name on the account, email address and date of birth I'll be able to assist you with this here. 

    Thanks

    Tracey 
    PM sent
    Thanks. 

    I've PM'd you back there now. 

    Thanks 

    Tracey 


  • #5
    mr kr0nik
    Registered Users, Registered Users 2 Posts: 755 ✭✭✭mr kr0nik


    eir: Tracey wrote: »
    mr kr0nik wrote: »
    eir: Tracey wrote: »
    mr kr0nik wrote: »
    Hi There, I seem to be locked out of my my eir account. How do I regain access to it?
    Hi mr kr0nik, 

    If you PM me your account number, full name on the account, email address and date of birth I'll be able to assist you with this here. 

    Thanks

    Tracey 
    PM sent
    Thanks. 

    I've PM'd you back there now. 

    Thanks 

    Tracey 
    thanks for that. I've replied, it says my account is permanently locked..

    EDIT - the permanent lock is a new error message. up to now it was just locked...


  • #6
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    mr kr0nik wrote: »
    eir: Tracey wrote: »
    mr kr0nik wrote: »
    eir: Tracey wrote: »
    mr kr0nik wrote: »
    Hi There, I seem to be locked out of my my eir account. How do I regain access to it?
    Hi mr kr0nik, 

    If you PM me your account number, full name on the account, email address and date of birth I'll be able to assist you with this here. 

    Thanks

    Tracey 
    PM sent
    Thanks. 

    I've PM'd you back there now. 

    Thanks 

    Tracey 
    thanks for that. I've replied, it says my account is permanently locked..

    EDIT - the permanent lock is a new error message. up to now it was just locked...
    Ok. 

    I've PM'd you back now. 

    Thanks 

    Tracey


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  • #7
    mr kr0nik
    Registered Users, Registered Users 2 Posts: 755 ✭✭✭mr kr0nik


    eir: Tracey wrote: »
    mr kr0nik wrote: »
    eir: Tracey wrote: »
    mr kr0nik wrote: »
    eir: Tracey wrote: »
    mr kr0nik wrote: »
    Hi There, I seem to be locked out of my my eir account. How do I regain access to it?
    Hi mr kr0nik, 

    If you PM me your account number, full name on the account, email address and date of birth I'll be able to assist you with this here. 

    Thanks

    Tracey 
    PM sent
    Thanks. 

    I've PM'd you back there now. 

    Thanks 

    Tracey 
    thanks for that. I've replied, it says my account is permanently locked..

    EDIT - the permanent lock is a new error message. up to now it was just locked...
    Ok. 

    I've PM'd you back now. 

    Thanks 

    Tracey
    Hi Tracey,
    PM sent. I've tried that and I'm getting an error saying

    Combination of number and account number is invalid

    I've PM'd you the details I'm using.

    EDIT - please ignore the above. I'm a dufus of the highest order. I didn't enter my own phone number correctly.


  • #8
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    mr kr0nik wrote: »
    eir: Tracey wrote: »
    mr kr0nik wrote: »
    eir: Tracey wrote: »
    mr kr0nik wrote: »
    eir: Tracey wrote: »
    mr kr0nik wrote: »
    Hi There, I seem to be locked out of my my eir account. How do I regain access to it?
    Hi mr kr0nik, 

    If you PM me your account number, full name on the account, email address and date of birth I'll be able to assist you with this here. 

    Thanks

    Tracey 
    PM sent
    Thanks. 

    I've PM'd you back there now. 

    Thanks 

    Tracey 
    thanks for that. I've replied, it says my account is permanently locked..

    EDIT - the permanent lock is a new error message. up to now it was just locked...
    Ok. 

    I've PM'd you back now. 

    Thanks 

    Tracey
    Hi Tracey,
    PM sent. I've tried that and I'm getting an error saying

    Combination of number and account number is invalid

    I've PM'd you the details I'm using.

    EDIT - please ignore the above. I'm a dufus of the highest order. I didn't enter my own phone number correctly.
    No problem at all :D

    Glad to hear this is sorted for you now. If you have any further issues, please come back to me. 

    Thanks

    Tracey 


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