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GRO Marriage Cert

  • 05-09-2018 10:40pm
    #1
    hblock21
    Registered Users, Registered Users 2 Posts: 738 ✭✭✭


    How long does it take for the GRO (Roscommon) to respond? I sent an email with completed form last Friday, I thought I would receive an email back straight away with payment details. 
    I sent a follow up email yesterday. Still nothing?


Comments

  • #2
    kanadams123
    Registered Users, Registered Users 2 Posts: 403 ✭✭kanadams123


    Usually they send request of payment within a few hours..in my experience anyway. Are you sure you have the right email address?

    I sent a request and made a payment online for 2 photocopies, 15 days ago. (2 weeks ago from yesterday) and i havn't received copies yet.
    I too sent a follow-up email on Monday and got nothing.

    I understand they get a lot of these requests. Last time i made a request it took 14 days. I just think its a bit exessive.

    Maybe they have stopped taking payments for a bit untill they catch up on requests??


  • #3
    pinkypinky
    Moderators, Society & Culture Moderators Posts: 6,708 Mod ✭✭✭✭pinkypinky


    I find giving them a call usually works wonders.

    Genealogy Forum Mod



  • #4
    kanadams123
    Registered Users, Registered Users 2 Posts: 403 ✭✭kanadams123


    Thanks for the tip! Will give it a try later


  • #5
    hblock21
    Registered Users, Registered Users 2 Posts: 738 ✭✭✭hblock21


    [font=Roboto, RobotoDraft, Helvetica, Arial, sans-serif]GROonlinepayments@groireland.ie[/font]
    I presume its the correct email?
    Its my first time sending a request to them. Ok I'll just wait a little longer or maybe I'll give them a call.
    Thanks


  • #6
    kanadams123
    Registered Users, Registered Users 2 Posts: 403 ✭✭kanadams123


    yep that's it. Sorry for presuming otherwise!

    Its odd not to get the payment request soon after, so a call would be a good idea!!


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  • #7
    kanadams123
    Registered Users, Registered Users 2 Posts: 403 ✭✭kanadams123


    hblock21 wrote: »
    [font=Roboto, RobotoDraft, Helvetica, Arial, sans-serif]GROonlinepayments@groireland.ie[/font]
    I presume its the correct email?
    Its my first time sending a request to them. Ok I'll just wait a little longer or maybe I'll give them a call.
    Thanks

    AHA....did you use capitals for the first 3 letters?

    From what i am aware, the part before @ in an email adress is case sensitive (ie it should be gro not GRO)

    I hope this helps!!


  • #8
    pinkypinky
    Moderators, Society & Culture Moderators Posts: 6,708 Mod ✭✭✭✭pinkypinky


    kanadams123 wrote: »
    AHA....did you use capitals for the first 3 letters?

    From what i am aware, the part before @ in an email adress is case sensitive (ie it should be gro not GRO)

    I hope this helps!!

    This should not matter anymore. If the address was wrong, it would have bounced.

    Genealogy Forum Mod



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