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Last Week's Top Five Queries (27.08.2018 - 02.09.2018)

Irish Water: Alex M · 2018-09-03 15:49:41

1. Who does the Hosepipe Ban apply to? The Hosepipe Ban only applies to domestic users. The ban does not apply to Commercial customers as their business may have a dependency on water for their livelihood. Irish Water are engaging with commercial entities and encouraging them to avoid all non-essential use of water during…

03-09-2018 3:49pm

#1

Irish Water: Alex M

Closed Accounts Posts: 43 ✭

Join Date: August 2018

Posts: 37

1. Who does the Hosepipe Ban apply to?
The Hosepipe Ban only applies to domestic users. The ban does not apply to Commercial customers as their business may have a dependency on water for their livelihood. Irish Water are engaging with commercial entities and encouraging them to avoid all non-essential use of water during this time.

2. I have a manhole in my back garden, can I move it?
As Irish Water are only responsible for the mains sewers on the public road, you will need to apply for planning permission to carry out works on the private sewer pipes in your garden. Further information on pipe responsibility can be found here.

3. I have no water coming from the cold kitchen tap and there is no information on your website. Can you assist?
Please send us a PM with the below details and we will investigate this for you:

- Your name;
- Your address;
- Your contact number;
- If your neighbours are affected; and
- For how long is this matter ongoing?

4. I have low pressure coming from the cold kitchen tap and there is no information on your website. Can you assist?
Please send us a PM with the below details and we will investigate this for you:

- Your name;
- Your address;
- Your contact number;
- If your neighbours are affected; and
- For how long is this matter ongoing?

5. Can I get my refund cheque re-issued as it was misplaced and is now out of date?
Please send us a PM with the below details:

- The account holder's name;
- The account holder’s contact number;
- The account number that the cheque is associated with; and
- The address of the property which the charges were paid to.

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