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Article 5 of the EU e-commerce directive - no eir email address

  • 02-09-2018 9:03am
    #1
    Rockin
    Registered Users, Registered Users 2 Posts: 495 ✭✭


    As per the national consumer agency 

    Eir does not have an email address on it's website.

    [font=graphik, Arial, sans-serif]The e-commerce directive obliges member states to ensure that information society service providers render the details of the service provider, including their electronic mail address, easily, directly and permanently accessible to the recipient of the service and the competent authorities.[/font]


Comments

  • #2
    sexmag
    Registered Users, Registered Users 2 Posts: 1,303 ✭✭✭sexmag


    Rockin wrote: »
    As per the national consumer agency 

    Eir does not have an email address on it's website.

    [font=graphik, Arial, sans-serif]The e-commerce directive obliges member states to ensure that information society service providers render the details of the service provider, including their electronic mail address, easily, directly and permanently accessible to the recipient of the service and the competent authorities.[/font]
    [font=GT-Walsheim-Regular, Arial]"We are currently upgrading our email platform in order to improve the service provided to you.[/font]
    [font=GT-Walsheim-Regular, Arial]During this essential upgrade, the “Contact Us” email function will be temporarily disabled. If your query is urgent or you are looking to follow up on a logged issue, please contact us through our contact channels listed above."[/font]

    [font=GT-Walsheim-Regular, Arial]https://www.eir.ie/about/contact/[/font]

    [font=GT-Walsheim-Regular, Arial]Seems like its in maintenance, theyd hardly have it advertised if its not functional at the moment[/font]


  • #3
    Rockin
    Registered Users, Registered Users 2 Posts: 495 ✭✭Rockin


    sexmag wrote: »
    [font=GT-Walsheim-Regular, Arial]"We are currently upgrading our email platform in order to improve the service provided to you.[/font]
    [font=GT-Walsheim-Regular, Arial]During this essential upgrade, the “Contact Us” email function will be temporarily disabled. If your query is urgent or you are looking to follow up on a logged issue, please contact us through our contact channels listed above."[/font]



    [font=GT-Walsheim-Regular, Arial]https://www.eir.ie/about/contact/[/font]

    [font=GT-Walsheim-Regular, Arial]Seems like its in maintenance, theyd hardly have it advertised if its not functional at the moment[/font]


    Been like that for months


  • #4
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    Rockin wrote: »
    As per the national consumer agency 

    Eir does not have an email address on it's website.

    [font=graphik, Arial, sans-serif]The e-commerce directive obliges member states to ensure that information society service providers render the details of the service provider, including their electronic mail address, easily, directly and permanently accessible to the recipient of the service and the competent authorities.[/font]
    Hi Rockin, 

    Thanks for getting in touch with us here. 

    I'm afraid our email address is still under maintenance, if you wish to contact us you can do so through here

    Apologies for the inconvenience caused. 

    Thanks

    Tracey 


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