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Price increase voiding contract

irishguy · 2018-09-01 16:10:30

I noticed on my recent bill there was a price increase (which was not communicated to me) I assume this now allows me to switch provider without penalty ( I am within a 12 month contract) as your a changing the terms of the contract we agreed

01-09-2018 4:10pm

#1

irishguy

Registered Users, Registered Users 2 Posts: 3,305 ✭✭✭

Join Date: June 2001

Posts: 2604

I noticed on my recent bill there was a price increase (which was not communicated to me) I assume this now allows me to switch provider without penalty ( I am within a 12 month contract) as your a changing the terms of the contract we agreed

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Comments

#2 03-09-2018 9:05am

Electric Ireland: Una

Closed Accounts Posts: 1,178 ✭✭✭

Join Date: September 2015

Posts: 1165

Hi irishguy,

We can confirm that a media release was distributed by Electric Ireland on 27th June in relation to the price change.

We need to advise that this change does not affect a customer's contract for the new registration bonus, and that this contract remains in place 12 months from their date of registration.

Best regards,
Una

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