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How are sky these days?

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  • 31-08-2018 12:33pm
    #1
    Dcully
    Moderators, Computer Games Moderators Posts: 14,690 Mod ✭✭✭✭


    My eir fibre contract is up in a week and they wont give my totally unlimited downloads yet they give it to new customers.

    I was with sky when they first came to our shores and they were a nightmare to deal with, they actually made me two accounts and charged me for both, it was a total disaster and took over a year to sort out.

    I only want broadband, im already with sky for tv via satelite but no desire to go with their tv package via broadband.

    How are their support?


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    #2
    Dcully
    Moderators, Computer Games Moderators Posts: 14,690 Mod ✭✭✭✭Dcully


    Jaysus they must be great so :)


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    #3
    rob808
    Registered Users Posts: 2,311 ✭✭✭rob808


    Dcully wrote: »
    Jaysus they must be great so :)
    Im not sure about sky but I had nightmare with Eir.I was on the old 1TB package and change to the new unlimited only to find im still on the old and got charge €5 extra.I ring them this morning got €5 took of it and he said I should be on the unlimited and won't get charge anymore.


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    #4
    Johnboy1951
    Registered Users Posts: 13,999 ✭✭✭✭Johnboy1951


    Dcully wrote: »
    My eir fibre contract is up in a week and they wont give my totally unlimited downloads yet they give it to new customers.

    I was with sky when they first came to our shores and they were a nightmare to deal with, they actually made me two accounts and charged me for both, it was a total disaster and took over a year to sort out.

    I only want broadband, im already with sky for tv via satelite but no desire to go with their tv package via broadband.

    How are their support?

    Are Sky selling FTTH via eir fibre yet?

    I did not think so.


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    #5
    MFZ
    Registered Users Posts: 107 ✭✭MFZ


    rob808 wrote: »
    I was on the old 1TB package and change to the new unlimited

    How did you do that? I thought "unlimited" was for new customers only?

    Regards.


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    #6
    rob808
    Registered Users Posts: 2,311 ✭✭✭rob808


    MFZ wrote: »
    How did you do that? I thought "unlimited" was for new customers only?

    Regards.
    well you can get it just make sure you get it in writing and record your conversation with them make sure your on broadband ultra package and not the extreme.


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    #7
    Marlow
    Registered Users Posts: 14,555 ✭✭✭✭Marlow


    Johnboy1951 wrote: »
    Are Sky selling FTTH via eir fibre yet?

    I did not think so.

    No. You can't avail of Sky on OpenEIR FTTH yet. They are supposedly running their trial, but because no one admitted to the trial is allowed to discuss on public forums, there's no information. They might all be on SIRO.
    MFZ wrote: »
    How did you do that? I thought "unlimited" was for new customers only?
    rob808 wrote: »
    well you can get it just make sure you get it in writing and record your conversation with them make sure your on broadband ultra package and not the extreme.

    It's only for new customers and as far as I've seen, you've got be off their network completely or change your package entirely (not just add stuff) before you can avail of it. For example change speed.

    /M


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    #8
    rob808
    Registered Users Posts: 2,311 ✭✭✭rob808


    Marlow wrote: »
    No. You can't avail of Sky on OpenEIR FTTH yet. They are supposedly running their trial, but because no one admitted to the trial is allowed to discuss on public forums, there's no information. They might all be on SIRO.





    It's only for new customers and as far as I've seen, you've got be off their network completely or change your package entirely (not just add stuff) before you can avail of it. For example change speed.

    /M
    well your right with that I have log a complaint against eir and have contact comreg.Im going to give eir 10 day to change me from Eir extreme package to broadband ultra which was package I supposed to be on.comreg have said they take the case on if they don't fix it.


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