iPhone Unlock

sdanseo

Hi -

I have an iPhone which I want to unlock. I have more than 6 months of my contract done, meet all the criteria and only want the thing unlocked so as to use a data SIM during an upcoming holiday, for less than two weeks total.

I used live chat, verified all the details, and was told they were incorrect even though they aren't.

I appealed to your team on Twitter, and they were equally as unhelpful.

I rang customer care, which is supposedly open until 8pm, at 7pm, and the recording tells me it is closed.

Please arrange someone to PM me with a view to arranging a call back at a suitable time.

Three, notably, offer unlocking as a self serve option through their website.
Hell, you don't even need to be logged in.

My care experience before we signed up was incredibly poor - I was missold a product, had to return it and sign up again months later.
Now, the care is simply non existent. 

eir: Sarah

Hi sdanseo,

I'm sorry to hear this. If you would like to PM me with your username on Twitter I can view the conversation and hopefully provide further clarification.

Thanks,

Sarah