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Webroot is classifying my IP address as High Risk

  • 29-08-2018 3:00pm
    #1
    54and56
    Registered Users, Registered Users 2 Posts: 7,742 ✭✭✭


    Hi,

    Small business owner running a laptop off a Vodafone Mobile Broadband Router here.

    I am being prevented from using my online bank facility as www.brightcloud.com are classifying my IP address as "High Risk" and they are ticking the "Scanners" box in the threat analysis section.

    I tried submitting a change of status request to BrightCloud who in fairness responded fairly quickly but their response is not what I was expecting in that they simply confirmed

    "We have reviewed XXX.XXX.XXX.XXX and determined that the IP address should remain as Scanners. Here’s what we know about the IP:

    First released on: 2018-08-26 19:00:12
    Last released on: 2018-08-26 19:00:12
    IP Threat history: 1
    Outbound Threat: NA
    Additional Analysis:
    Research timestamp: 8/29/2018 9:47:19 AM
    Geo: dublin ireland leinster
    ISP: vodafone ireland limited
    Domains: XXX.XXX.XXX.XXX
    Domain Age: -1
    ASN: 15502

    Thanks again for your suggestion!"

    (I replaced the actual IP address with X's)

    So they basically reaffirmed their threat analysis but I've no idea what has led to them classifying my IP address as "Scanners" or even what that means despite doing a bit of Googling on it.

    I tried rebooting the router and Laptop etc to see if that would change anything but it hasn't.

    Would appreciate any help you can give me.


Comments

  • #2
    ED E
    Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭ED E


    AFAIK you'll be behind carrier NAT like that.

    Login to your router and check what IP address it shows for the public side. It'' either be:
    A) the same as the one above
    B) 10.x.x.x

    If its the later then that IP isnt yours. Its you and 1000 other customers. If any of those 1000 customers are acting the maggot you're all blacked.

    That being the case ask vodafone for an APN that will give you an IP just for you (doesnt need to be static, just not NAT'd).


  • #3
    54and56
    Registered Users, Registered Users 2 Posts: 7,742 ✭✭✭54and56


    ED E wrote: »
    AFAIK you'll be behind carrier NAT like that.

    Login to your router and check what IP address it shows for the public side. It'' either be:
    A) the same as the one above
    B) 10.x.x.x

    If its the later then that IP isnt yours. Its you and 1000 other customers. If any of those 1000 customers are acting the maggot you're all blacked.

    That being the case ask vodafone for an APN that will give you an IP just for you (doesnt need to be static, just not NAT'd).

    Thanks Ed, really appreciate it.


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