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irish water refund

  • 06-08-2018 10:54am
    #1
    Registered Users, Registered Users 2 Posts: 3


    Having received an IW refund cheque in Dec 17, which subsequently bounced, I’m still waiting for a refund. When I do try to contact by phone (from England) the numbers quoted on the website are no longer active, apart from some ancient recoded message stating ‘very busy, etc, & refunds will be paid by November 17!’ I’ve now taken to the ancient art of letter writing to hopefully the correct address and trying via email with fingers crossed for a response within 5 days.


Comments

  • Company Representative Posts: 485 Verified rep Irish Water: Allanah


    Hi andyphill,

    Thanks for getting in touch.

    We're very sorry to hear about this. We can look into this matter for you if you send the below details by PM:

    - Name;
    - Address;
    - Contact number; and
    - WPRN/Account Number.

    Thanks in advance,
    Allanah


  • Registered Users, Registered Users 2 Posts: 3 andyphill


    Andrew Phillips


  • Registered Users, Registered Users 2 Posts: 3 andyphill


    Andrew Phillips


  • Company Representative Posts: 485 Verified rep Irish Water: Allanah


    Hi Andrew,

    Would you mind sending a private message with these details? We would also ask you do delete your previous posts containing sensitive data.

    Thanks in advance,
    Allanah


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