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50104 no reply

  • 03-08-2018 9:06am
    #1
    Hellrazer
    Moderators, Arts Moderators, Recreation & Hobbies Moderators Posts: 10,937 Mod ✭✭✭✭


    Hi eir.
    Away on holiday at the minute but the balance check texts aren't sending a reply.
    Any other way to check your roaming data remaining?


Comments

  • #2
    eir: Kyle
    Closed Accounts Posts: 419 ✭✭eir: Kyle


    Hellrazer wrote: »
    Hi eir.
    Away on holiday at the minute but the balance check texts aren't sending a reply.
    Any other way to check your roaming data remaining?
    Hi there Hellrazer

    Can you please confirm where you are roaming and what exactly you are texting to 50104?

    -Kyle


  • #3
    Cathmandooo
    Registered Users, Registered Users 2 Posts: 17,324 ✭✭✭✭Cathmandooo


    Having the same issue.  Texting Balance data to 50104 and not getting a data balance reply anymore.

    I'm in Ireland though!


  • #4
    Owryan
    Closed Accounts Posts: 4,024 ✭✭✭Owryan


    Same here, also in Ireland.

    Waiting for a rep to ask us to pm them our account details, even though it appears to be a network issue.


  • #5
    Hellrazer
    Moderators, Arts Moderators, Recreation & Hobbies Moderators Posts: 10,937 Mod ✭✭✭✭Hellrazer


    eir: Kyle wrote: »
    Hi there Hellrazer

    Can you please confirm where you are roaming and what exactly you are texting to 50104?

    -Kyle

    Spain and I'm sending "balance roam"

    It's been working all week up till last night.

    Seems to be back working now though.


  • #6
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    Hellrazer wrote: »
    eir: Kyle wrote: »
    Hi there Hellrazer

    Can you please confirm where you are roaming and what exactly you are texting to 50104?

    -Kyle

    Spain and I'm sending "balance roam"

    It's been working all week up till last night.

    Seems to be back working now though.
    I'm glad to hear this is now working for you Hellrazer. If you have any further issues, please come back to us here and we'll look into this for you. 

    Thanks

    Tracey 


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  • #7
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    Cathmandooo wrote: »
    Having the same issue.  Texting Balance data to 50104 and not getting a data balance reply anymore.

    I'm in Ireland though!
    Hi Cathmandooo,

    We have no issues reported here in relation to this. 

    Can you confirm if you are still having this issue? 

    Thanks 

    Tracey  


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