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Airhelp- flight delay refund

Eli1 · 2018-07-30 14:37:27

Hi I was delayed 4hrs with Ryanair 4 weeks ago due to a tech fault. I submitted all my details to Airhelp and was informed I was due a refund. I still have not heard from them despite me sending emails( 4 weeks now). Can I forget about them and approach Ryanair directly it am I stuck in a contract of sorts??

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30-07-2018 3:37pm

#1

Eli1

Registered Users Posts: 54 ✭✭

Join Date: August 2008

Posts: 30

Hi

I was delayed 4hrs with Ryanair 4 weeks ago due to a tech fault. I submitted all my details to Airhelp and was informed I was due a refund. I still have not heard from them despite me sending emails( 4 weeks now).

Can I forget about them and approach Ryanair directly it am I stuck in a contract of sorts??

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