Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

HP Pavillion not detecting Headphone jack

  • 29-07-2018 1:42pm
    #1
    sadie9
    Registered Users, Registered Users 2 Posts: 370 ✭✭


    Hi, my HP Pavillion x360 13-s150sa, 13-in touchscreen laptop.
    Headphones not working. Sound Settings only the Speakers are showing up. I tried a good deal of the online diagnostics that HP provide.
    The HP support had a diagnostic test thing you download and run, but it cannot test anything it cannot detect so that was useless.
    I bought it as a Refurb from Laptops Direct. The 3yr warranty is still valid. I already had to return it as motherboard went a couple of months ago. It took about 6 weeks altogether to return it (at my own expense) and get it fixed.


Comments

  • #2
    sadie9
    Registered Users, Registered Users 2 Posts: 370 ✭✭sadie9


    Think my solution, rather than return laptop to the UK for 6 weeks, is to buy a USB sound adapter. You then can plug headphones in via the USB port.
    Someone else I know has one, I tried it, and it worked fine so ordered one from Ebay for 4 euros.
    UPDATE: The USB adapter works great. Only thing is, it takes over from laptop MIC. So when using Skype you just need to reassign back the laptop MIC.


Advertisement