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Possible new mobile customer

  • 24-07-2018 07:58PM
    #1
    Limerick1973
    Registered Users, Registered Users 2 Posts: 35 ✭


    Hi
    If I order 1 month sim only bill pay contract online. Can I choose what date I activate the new Sim or am I been charged once I receive delivery my SIM card?

    The last time I switch providers I was hit with 2 bills. I gave my 30 notice to my old provider and I also purchased a new SIM card from my new provider on the same day. The SIM card came the next day and I ported my number after 29 days of my notice relapsed only to find out I was also been charged by my new provider even though I was not using the SIM card and I had not ported my number to to my new provider.


Comments

  • #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    Limerick1973 wrote: »
    Hi
    If I order 1 month sim only bill pay contract online. Can I choose what date I activate the new Sim or am I been charged once I receive delivery my SIM card?

    The last time I switch providers I was hit with 2 bills. I gave my 30 notice to my old provider and I also purchased a new SIM card from my new provider on the same day. The SIM card came the next day and I ported my number after 29 days of my notice relapsed only to find out I was also been charged by my new provider even though I was not using the SIM card and I had not ported my number to to my new provider.
    Hi Limerick1973 ,

    You will be charged once you receive the sim from ourselves. Alternatively, you can go to a store when you are ready to change to avoid any issues.

    Thanks

    Thomas


  • #3
    Limerick1973
    Registered Users, Registered Users 2 Posts: 35 ✭Limerick1973


    eir: Thomas wrote: »
    Hi Limerick1973 ,

    You will be charged once you receive the sim from ourselves. Alternatively, you can go to a store when you are ready to change to avoid any issues.

    Thanks

    Thomas

    Is voicemail included as free in your Eir mobile connect 30 Day Sim Only plans or is there a charge if so how much per call or per minute?


  • #4
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    Limerick1973 wrote: »
    eir: Thomas wrote: »
    Hi Limerick1973 ,

    You will be charged once you receive the sim from ourselves. Alternatively, you can go to a store when you are ready to change to avoid any issues.

    Thanks

    Thomas

    Is voicemail included as free in your Eir mobile connect 30 Day Sim Only plans or is there a charge if so how much per call or per minute?
    This is included as a free service.

    Thanks

    Thomas


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