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Last Week's Top Five Queries (16.07.2018 - 22.07.2018)

  • 24-07-2018 9:21am
    #1
    Company Representative Posts: 485 Verified rep


    1. How can I report an individual who is in breach of the Hosepipe Ban?


    If you wish to report an individual who is in breach of the Hosepipe Ban, please send us a PM with the address of the property where the breach occurred and details of what happened. Irish Water will investigate these reports.

    2. Can commercial businesses use power washers/hoses?


    The Hosepipe Ban only applies to domestic users. The ban does not apply to commercial customers as their business may have a dependency on water for their livelihood. The ban doesn’t apply to commercial use except for a number of specific prohibited uses such as watering gardens and filling fountains, swimming pools and artificial ponds.
    If your business involves power-washing patios/buildings, then the Hosepipe Ban does not currently prohibit that use.
    However, we urge businesses to reduce and conserve as much as possible at this time.


    3. I have no water this morning and I can’t seem to see anything on your website. Can you tell me what the problem is?

    We can look into this matter for you. Would you mind sending a PM with the following details:

    - Name;
    - Address; and
    - Contact number.


    4. Can you provide network maps of my area?

    In order to obtain maps of water and wastewater infrastructure in your area, we advise that you contact the Planning Department in your Local Authority who will be able to provide all relevant historical details.


    5. I have no water and didn’t receive any notification of this. Can you tell me why?

    We have a dedicated section on our website here for any works that are taking place.

    If you are unable to find your area on this, please send the following details via PM and we can investigate the matter:

    - Name;
    - Address; and
    - Contact number.


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