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atm dispute

gigi55 · 2018-07-20 11:50:28

I was advised by your telephone operators that an atm bank of Ireland dispute would take 5 days. I reported this on July 11th and received a message from the service desk today to say we will not have an update until august 1st. like all other Irish banks am I not entitled to a refund while waiting for this…

20-07-2018 11:50am

#1

gigi55

Registered Users, Registered Users 2 Posts: 2 ✭

Join Date: January 2015

Posts: 0

I was advised by your telephone operators that an atm bank of Ireland dispute would take 5 days. I reported this on July 11th and received a message from the service desk today to say we will not have an update until august 1st. like all other Irish banks am I not entitled to a refund while waiting for this investigation?????

0

Comments

#2 20-07-2018 11:56am

Bank of Ireland: Tara

Closed Accounts Posts: 2,346 ✭✭✭

Join Date: November 2011

Posts: 2202

Hi gigi55,

Can I just check, have you also raised this query with our Twitter team today?

Thanks
Tara

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