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Eir Installing Problem

  • 16-07-2018 05:28PM
    #1
    RyanB20
    Registered Users, Registered Users 2 Posts: 4 ✭


    Hi,I was told that somebody from eir would ring me to come and install eir fibre today in my new house,nobody rang me or turned up,I then rang eir 3 times and waited 5-10 mins every time and there was no answer.Can somebody plz help me all I want to do is install my internet


Comments

  • #2
    RobiePAX
    Registered Users, Registered Users 2 Posts: 285 ✭✭RobiePAX


    It's possible Eir Engineer didn't manage to come to you today. They normally call you to re-arrange the date. You can call them, webchat or wait for the reps to rescheduling installation date.

    They should have contacted you if they changed the date :/


  • #3
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    RyanB20 wrote: »
    Hi,I was told that somebody from eir would ring me to come and install eir fibre today in my new house,nobody rang me or turned up,I then rang eir 3 times and waited 5-10 mins every time and there was no answer.Can somebody plz help me all I want to do is install my internet
    Hi RyanB20 ,

    I would reccomend contacting our support team on 1901 to have this looked into further.

    Thanks

    Thomas


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