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Incorrect Payment

  • 16-07-2018 9:16am
    #1
    Registered Users, Registered Users 2 Posts: 90 ✭✭


    Hello

    Last year, I paid a website for a one year subscription. It was not to be rolled over and renewed each year. However on 5th June, this year the 140euros was stopped again. Is there anyway I can cancel this payment and get my money back?

    Thanks
    MadamR


Comments

  • Closed Accounts Posts: 2,346 ✭✭✭Bank of Ireland: Tara


    Hi MadamR,

    Thanks for getting in touch with us here on Boards.ie.

    You'll need to contact the company to request a refund. To stop them from taking further payments, please send a request to Cancel a Continuous Authority through the Ask a Question option in the Service Desk when logged on to 365 Online.

    Thanks
    Tara 


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