Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Closed account credit on account

  • 04-07-2018 7:43pm
    #1
    naughto
    Registered Users, Registered Users 2 Posts: 7,368 ✭✭✭


    Hi I closed my account with as as we sold the house I received the monthly email with my bill it’s saying it’s accredited my account why was it taking if the account was closed?

    Can I get a refund to my bank?
    Where do I send the equipment to
    As I have not heard from eir like they said they would on how to return the router?

    Regards

    Naughto


Comments

  • #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    naughto wrote: »
    Hi I closed my account with as as we sold the house I received the monthly email with my bill it’s saying it’s accredited my account why was it taking if the account was closed?

    Can I get a refund to my bank?
    Where do I send the equipment to
    As I have not heard from eir like they said they would on how to return the router?

    Regards

    Naughto
    Hi naughto ,

    In order to have a refund processed, I would reccomend contacting our support team on the following link - https://www.eir.ie/chatnow/.

    You can send the equipment back to;
    eir Returns,
    PO Box 12726,
    Freepost,
    Dublin 11.


    Thanks


    Thomas


Advertisement