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Pure Telecom /Eircom wifi problem (Authentication error occurred)

Hello 1 · 2018-07-04 16:44:28

Ok guys, so I changed phone providers from Vodafone to Pure Telecom recently. Ever since, I have had issues connecting my Samsung J5 to wifi. Sometimes, wifi connects, sometimes not. Most of the time it does n't connect. My laptop works fine with the same wifi connection. I have tried literally everything, switching on and…

04-07-2018 4:44pm

#1

Hello 1

Closed Accounts Posts: 177 ✭✭

Join Date: June 2018

Posts: 111

Ok guys, so I changed phone providers from Vodafone to Pure Telecom recently.

Ever since, I have had issues connecting my Samsung J5 to wifi. Sometimes, wifi connects, sometimes not. Most of the time it does n't connect. My laptop works fine with the same wifi connection.

I have tried literally everything, switching on and off my wifi on my phone, turning on and off the router itself, rebooting the phone, 'forgetting' the wifi password on the phone and then re inputting the password - nothing has helped.

If I do get wifi signal on the phone it will last for about a day or so, and then I'm back to square one with the same issue above. On my phone wifi it will say 'Authentication error occurred'.

What can I do to fix this? Pulling my hair out at this stage

Thank you.

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