Still haven't received the refund cheque

ziltwo

I am writing in a final effort as I have made numerous calls to Irish Water in relation to receiving the refund cheque. Long Story short; My father passed away, we obviously received a cheque in his name, I got onto Irish Water and i filled out the relevant form and was told it should be with me within a month.  A cheque was posted again in my fathers name which upset my mother; I rang Irish Water again and again they told me that it was rectified and my name would appear on the cheque... that was back in Feb and each month I have rang they say the same thing over and over again; it is very frustrating

Not sure what else to do now short of going on the Joe Duffy Show 

Irish Water: Mairead

Hi,

Thank you for getting in touch and we're very sorry to hear you have had this experience.

If you send the following details by PM, we can certainly follow up on this for you:

- Name;
- Address;
- Account Number; and
- Reference number.

Thanks,
Mairead

ziltwo

Irish Water: Mairead wrote: »

Hi,

Thank you for getting in touch and we're very sorry to hear you have had this experience.

If you send the following details by PM, we can certainly follow up on this for you:

- Name;
- Address;
- Account Number; and
- Reference number.

Thanks,
Mairead

i just sent you a pm Mairead, thanks for the reply

Irish Water: Mairead

Hi,

You're welcome and a member of our team will be in touch via PM in due course.

Thanks,
Mairead