Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Stop Texting Me

  • 27-06-2018 10:15am
    #1
    Registered Users, Registered Users 2 Posts: 686 ✭✭✭


    Hi. I had an account with EIR at one point but cancelled it due to appalling customer service and also the fact that my internet was down for 2 weeks and you refused to deduct those 2 weeks service from my bill. Anyhow - this was months ago and you are still texting me each month telling me that my latest bill is available to view. How do I go about never hearing from you lot again?


Comments

  • Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    Hi steamsey,

    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas


  • Registered Users, Registered Users 2 Posts: 686 ✭✭✭steamsey


    Hi steamsey,

    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas
    Hi. I sent you a PM and in what seems to be typical EIR customer service, I never heard anything back. If you are genuinely sorry about the inconvenience caused, can you please check my PM, see if you can locate my old account or, using the mobile I provided in the PM, never contact me again.


  • Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    steamsey wrote: »
    Hi steamsey,

    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas
    Hi. I sent you a PM and in what seems to be typical EIR customer service, I never heard anything back. If you are genuinely sorry about the inconvenience caused, can you please check my PM, see if you can locate my old account or, using the mobile I provided in the PM, never contact me again.
    Hi steamsey ,

    I am unable to locate the original PM you sent, could you please forward the PM and I will be sure to have this looked into.

    Thanks

    Thomas


Advertisement