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Last Week's Top Five Queries (18.06.2018 - 25.06.2018)

  • 25-06-2018 1:27pm
    #1
    Closed Accounts Posts: 709 ✭✭✭


    1.   I haven’t received my refund yet. What do I do?
     
    [font=Verdana, sans-serif]If you have yet to receive your Irish Water Refund, please provide the following details via PM and we can look into this:[/font]
    [font=Verdana, sans-serif] [/font]
    Name;
    Address;
    Account Number; and
    WPRN
     
    2.    I'm looking for a map of the pipes around my property. Who should I contact?
     
    We recommend you contact the Planning Department of your Local Authority, who will be able to provide you with this information.
     
    3. I’ve lost my refund cheque. Can you send me a replacement?
     
    [font=Verdana, sans-serif]If you have misplaced your Irish Water refund cheque and would like us to issue you a replacement, please provide the following details by private message:[/font]
    [font=Verdana, sans-serif]-      [/font]Name;
    [font=Verdana, sans-serif]-      [/font]Address;
    [font=Verdana, sans-serif]-      [/font]Account Number; and
    [font=Verdana, sans-serif]-      [/font]WPRN
    [font=Verdana, sans-serif] [/font]
    4. I have no water. What do I do?
     
    If your cold, kitchen tap is affected by this disruption, please provide the following details by private message.
     
    [font=Verdana, sans-serif]-      [/font]Name;
    [font=Verdana, sans-serif]-      [/font]Address;
    [font=Verdana, sans-serif]-      [/font]Contact number.
     
    Alternatively, you can contact us any time on 1850 278 278 and a member of the team can assist you further.
     
    If you cold, kitchen tap is unaffected, it may indicate an airlock to your property.
     You can find more information on this here.
     
    [font=Verdana, sans-serif]5.    [/font][font=Verdana, sans-serif]Will my area have a conservation notice due to the warm weather?[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]If we receive any information on water conservation notices, we will post them on our website in order to advise users.[/font]


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