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Netflix parental control error

  • 25-06-2018 11:03am
    #1
    mel.b
    Registered Users, Registered Users 2 Posts: 3,130 ✭✭✭


    I’m trying to watch Tyrant in netflix which i started on the weekend using the app on my smart tv. Just picking it up again now to watch on the ipad and it’s giving me the following error ‘this title cannot be played because it exceeds the maximum maturity rating set in your parental controld. For more on parenatl controls visit help.netflix.com/support/264

    I never had parental controls set up so i’m not sure why this message came up. Then i went into the parental controls and set it up and then turned it off (allowing all levels) and i still got the same message. So then i added the name of the show as requiring the pin and after entering the pin when prompted for the show, i still get the same error message. I tried the link for support above and that doesn’t tell me anymore than i have tried.

    Any one have any ideas?


Comments

  • #2
    mel.b
    Registered Users, Registered Users 2 Posts: 3,130 ✭✭✭mel.b


    Nevermind...signing in and out got it working again


  • #3
    Agent Coulson
    Registered Users, Registered Users 2 Posts: 61,272 ✭✭✭✭Agent Coulson


    Give Netflix a call it's free and they have the best customer service team I have ever dealt with.


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