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Wifi keeps disconnecting (or won't connect at all) on Samsung J3?

  • 22-06-2018 6:09pm
    #1
    Hello 1
    Closed Accounts Posts: 177 ✭✭


    I am using the Samsung J3. However, the wifi connection keeps cutting out constantly, or sometimes I can't access wifi at all.

    However I can use my PC and access the internet (wifi) with no issues using the same internet connection.

    My wifi password correctly inputted.

    Any solutions, please?

    All help appreciated guys :)


Comments

  • #2
    TheValeyard
    Registered Users, Registered Users 2 Posts: 13,147 ✭✭✭✭TheValeyard


    I had a wifi problem with my HTC. Might be different issue but sounds very similar. Kept disconnecting randomly, etc.

    I logged into my Virgin Media Router and split the 2.4ghz and 5ghz network. It was the 5ghz causing issues on mobile. No issues since.

    All eyes on Kursk. Slava Ukraini.



  • #3
    biebiebie
    Registered Users, Registered Users 2 Posts: 2,047 ✭✭✭biebiebie


    It could also be the channel they your router is using.
    Try using channels 1-10 only.
    Forget the WiFi connection in your phone and set it back up again.
    Some phones also have a Network Settings Reset option.
    Finally try a factory reset


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