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Wifi keeps disconnecting (or won't connect at all) on Samsung J3?

Hello 1 · 2018-06-22 18:09:36

I am using the Samsung J3. However, the wifi connection keeps cutting out constantly, or sometimes I can't access wifi at all. However I can use my PC and access the internet (wifi) with no issues using the same internet connection. My wifi password correctly inputted. Any solutions, please? All help appreciated guys :)

22-06-2018 07:09PM

#1

Hello 1

Closed Accounts Posts: 177 ✭✭

Join Date: June 2018

Posts: 111

I am using the Samsung J3. However, the wifi connection keeps cutting out constantly, or sometimes I can't access wifi at all.

However I can use my PC and access the internet (wifi) with no issues using the same internet connection.

My wifi password correctly inputted.

Any solutions, please?

All help appreciated guys

0

Comments

#2 24-06-2018 10:01AM

TheValeyard

Registered Users, Registered Users 2 Posts: 13,441 ✭✭✭✭

Join Date: March 2018

Posts: 13287

I had a wifi problem with my HTC. Might be different issue but sounds very similar. Kept disconnecting randomly, etc.

I logged into my Virgin Media Router and split the 2.4ghz and 5ghz network. It was the 5ghz causing issues on mobile. No issues since.

All eyes on Kursk. Slava Ukraini.

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#3 24-06-2018 06:28PM

biebiebie

Registered Users, Registered Users 2 Posts: 2,088 ✭✭✭

Join Date: August 2007

Posts: 2004

It could also be the channel they your router is using.
Try using channels 1-10 only.
Forget the WiFi connection in your phone and set it back up again.
Some phones also have a Network Settings Reset option.
Finally try a factory reset

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