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Bankofireland365 transfer was not recieved by payee

  • 19-06-2018 11:43am
    #1
    dfarrelly96
    Registered Users, Registered Users 2 Posts: 56 ✭✭


    Hi,

    I sent a bank transfer to another Irish bank account on Sunday morning, it has not yet been received by the Payee. I have triple checked the IBAN and it is correct, where could the money have gone? 


Comments

  • #2
    Bank of Ireland: Sarah
    Closed Accounts Posts: 1,640 ✭✭✭Bank of Ireland: Sarah


    dfarrelly96 wrote: »
    Hi,

    I sent a bank transfer to another Irish bank account on Sunday morning, it has not yet been received by the Payee. I have triple checked the IBAN and it is correct, where could the money have gone? 


    Hi dfarrelly96,

    Thank you for getting in touch with us on Boards.

    When you make a transfer over the weekend it will not process until the next working day. The transfer would have processed on Monday and arrived with the payee on Tuesday. If they didn't receive it yesterday, please request a proof of the transfer through Ask a Question on the Service Desk when logged into 365 Online, or by calling or BOI Direct team on 0818 365 365/ +35314044000. Once you have this please provide it to the payee so that their bank can trace the transfer.

    Thanks,
    Sarah


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