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Reconnect

  • 15-06-2018 7:40am
    #1
    fitzyunited
    Registered Users, Registered Users 2 Posts: 14 ✭


    How do I reconnect to water network. I bought a house that has been cut off with 2 years.
    It's in an estate and the estate is under Council care.


Comments

  • #2
    Irish Water: Amy
    Closed Accounts Posts: 68 ✭✭Irish Water: Amy


    Hi fitzyunited,

    Thanks for getting in touch.
    fitzyunited wrote: »
    How do I reconnect to water network. I bought a house that has been cut off with 2 years.
    It's in an estate and the estate is under Council care.
    You can apply for a New Connection by filling in this section of our website.

    I hope this helps. Please feel free to let us know if there's anything else that we can help you with.

    Thanks,
    Amy


  • #3
    fitzyunited
    Registered Users, Registered Users 2 Posts: 14 ✭fitzyunited


    Irish Water: Amy wrote: »
    Hi fitzyunited,

    Thanks for getting in touch.

    You can apply for a New Connection by filling in this section of our website.

    I hope this helps. Please feel free to let us know if there's anything else that we can help you with.

    Thanks,
    Amy



    Doesn't help really. It asks me for a map and planning reference number. Sure the house is there with 20 years. what do you need them for.

    Will the address not do. It's already connected to the mains. Just needs to be turned on.


  • #4
    Irish Water: Amy
    Closed Accounts Posts: 68 ✭✭Irish Water: Amy


    Hi fitzyunited,

    Thanks for your reply.

    Have you tried to turn the water supply back on at the Outside Stop Valve (OSV)? If the supply is turned off, it can be turned back on by rotating the OSV in an anti-clockwise direction.

    Kind regards,
    Amy


  • #5
    fitzyunited
    Registered Users, Registered Users 2 Posts: 14 ✭fitzyunited


    Irish Water: Amy wrote: »
    Hi fitzyunited,

    Thanks for your reply.

    Have you tried to turn the water supply back on at the Outside Stop Valve (OSV)? If the supply is turned off, it can be turned back on by rotating the OSV in an anti-clockwise direction.

    Kind regards,
    Amy


    I will try that. I don't know what it is or looks like but sure I'll go for it anyway.
    Google probably be more helpful.


  • #6
    Irish Water: Amy
    Closed Accounts Posts: 68 ✭✭Irish Water: Amy


    Hi fitzyunited,

    The OSV is located within the Boundary Box which should be located on the footpath outside your property. This should look like a black circular lid.

    You can open the lid with a flat headed implement such as a screwdriver. Once you open this, the OSV is inside which you can rotate anti-clockwise to turn your supply back on.

    Thanks,
    Amy


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