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eir Wifi - Guest/Host Status

  • 13-06-2018 8:35am
    #1
    thos
    Registered Users, Registered Users 2 Posts: 574 ✭✭✭


    Hi,
    I'm trying to setup my eir Wifi Guest and Host access, but your web page is giving me the below message, and has been doing the same since yesterday morning

    "Unfortunately we couldn't load yout eir WiFi Guest status. Please try again later."

    Regards,
    Tom


Comments

  • #2
    Cork981
    Registered Users, Registered Users 2 Posts: 799 ✭✭✭Cork981


    I’m having the same problem, taught it was just my account.


  • #3
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    thos wrote: »
    Hi,
    I'm trying to setup my eir Wifi Guest and Host access, but your web page is giving me the below message, and has been doing the same since yesterday morning

    "Unfortunately we couldn't load yout eir WiFi Guest status. Please try again later."

    Regards,
    Tom
    Hi thos and Cork981, 

    I'm sorry to hear about the issues you are having with this service.

    The best people to speak with is our support team on 1890 260 260, they'll be able to assist you from there and advise you on all. 

    Thanks 

    Tracey 


  • #4
    niallb
    Registered Users, Registered Users 2 Posts: 2,755 ✭✭✭niallb


    Did either of you get sorted out by the telephone support?
    I'm still seeing this message on my account.
    Any update from the eir: * reps here?


  • #5
    eir: Kyle
    Closed Accounts Posts: 419 ✭✭eir: Kyle


    niallb wrote: »
    Did either of you get sorted out by the telephone support?
    I'm still seeing this message on my account.
    Any update from the eir: * reps here?
    Hi there naillb

    This message was posted by Tracey in June. For any of those queries, you need to contact 1890260260 directly in order to get assistance

    -Kyle


  • #6
    niallb
    Registered Users, Registered Users 2 Posts: 2,755 ✭✭✭niallb


    Thank you Kyle.
    I was enquiring to find out if calling the number had actually helped anyone else on the thread.
    The information was indeed posted up three months ago, but I was  hoping to find out if it was a suggestion or a solution.


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  • #7
    eir: Kyle
    Closed Accounts Posts: 419 ✭✭eir: Kyle


    niallb wrote: »
    Thank you Kyle.
    I was enquiring to find out if calling the number had actually helped anyone else on the thread.
    The information was indeed posted up three months ago, but I was  hoping to find out if it was a suggestion or a solution.
    No worries niallb

    Thanks again for getting in touch

    -Kyle


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