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Charged despite cancelling

Everlong1 · 2018-06-12 12:59:57

After receiving a totally unsatisfactory service I rang the accounts department to cancel my contract but have still been charged. why is this?

12-06-2018 12:59pm

#1

Everlong1

Registered Users, Registered Users 2 Posts: 986 ✭✭✭

Join Date: September 2012

Posts: 923

After receiving a totally unsatisfactory service I rang the accounts department to cancel my contract but have still been charged. why is this?

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Comments

#2 12-06-2018 1:16pm

eir: Tracey

Closed Accounts Posts: 2,136 ✭✭✭

Join Date: September 2015

Posts: 2127

Everlong1 wrote: »

After receiving a totally unsatisfactory service I rang the accounts department to cancel my contract but have still been charged. why is this?

Hi Everlong,

I'm very sorry to hear that you have closed down your account due to bad service.

Feel free to PM me your account details, full name on the account, email address and date of birth and I'll have a look into this for you.

Thanks

Tracey

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