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Alexa and TuneIn - Sorry something went wrong

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  • 30-05-2018 1:19pm
    #1
    underpants
    Registered Users Posts: 213 ✭✭


    Anyone having issues with TuneIn and Alexa?

    This was working fine before. I could say "Alexa, TuneIn Newstalk 107.2" and it would play newstalk.
    Then about 6 months ago this stopped working and I then had to say "Alexa, TuneIn Newstalk" which was annoying the original phase stopped working but better overall.

    Then a few weeks back when I try switch to some stations it doesn't work and I get a response saying "sorry, something went wrong". Can't seem to get Newstalk working at all now or Sunshine.

    Anyone else having similar issues lately?


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    #2
    Davy
    Moderators, Category Moderators, Business & Finance Moderators, Technology & Internet Moderators Posts: 19,340 CMod ✭✭✭✭Davy


    I just tried "Alexa, play Newstalk" and it worked perfectly.



    When it first launched it had plenty of problems, but I would say "play tune-in" and then it would play the last station.


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    #3
    PepePareja
    Registered Users Posts: 29 ✭PepePareja


    I was having this problem on 1 of 2 echo dots. In my case, the problem seems to have been caused by setting up a music group for the two dots (some time back) then de-registering one of the devices recently for trouble shooting a different WiFi related issue. This is the one which developed the TuneIn issue.

    It seems that when I re-registered the dot, that the group malfunctioned. I deleted the music group and now TuneIn commands are working fine again.

    I hope that this helps.


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