Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

cant make calls

  • 27-05-2018 5:46pm
    #1
    Cunning Stunt
    Registered Users, Registered Users 2 Posts: 1,301 ✭✭✭


    Hi
    I have an active ' calls to any network' deal where i need to top up by 10 euro a month. 
    I topped up on 21 may but am unable to make outgoing calls. My eir online account looks normal and says my talk deal is active
    please advise


Comments

  • #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    Cunning Stunt wrote: »
    Hi
    I have an active ' calls to any network' deal where i need to top up by 10 euro a month. 
    I topped up on 21 may but am unable to make outgoing calls. My eir online account looks normal and says my talk deal is active
    please advise
    Hi Cunning Stunt ,

    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas


  • #3
    Cunning Stunt
    Registered Users, Registered Users 2 Posts: 1,301 ✭✭✭Cunning Stunt


    I have sent my details via PM 2 days ago with no response. I still cant make calls


  • #4
    RGB LDN
    Closed Accounts Posts: 203 ✭✭RGB LDN


    Cunning Stunt wrote: »
    I have sent my details via PM 2 days ago with no response. I still cant make calls
    What network connection do you have?
    If your phone's on 3G, try switching to 2G and try again.


  • #5
    Cunning Stunt
    Registered Users, Registered Users 2 Posts: 1,301 ✭✭✭Cunning Stunt


    thanks for the replies (or lack there of)
    The problem is resolved.


Advertisement