If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

AKG Y50BT Warranty

  • 22-05-2018 9:35am
    #1
    JimmyL
    Registered Users, Registered Users 2 Posts: 185 ✭✭


    Hi,

    I brought a pair of AKG Y50BT last November and the left ear piece has now come off - it's just hanging on by the wires.

    Is this covered by the warranty?

    Regards,

    Jimmy.


Comments

  • #2
    Richersounds.ie: Kenny
    Company Representative Posts: 17,732 ✭✭✭✭Richersounds.ie: Kenny


    JimmyL wrote: »
    Hi,

    I brought a pair of AKG Y50BT last November and the left ear piece has now come off - it's just hanging on by the wires.

    Is this covered by the warranty?

    Regards,

    Jimmy.
    Hi JimmyL,

    The AKGs are covered by a 2 year warranty. If you could post them back to us at:

    Richer Sounds
    7 Smithfield Square North
    Belfast
    BT1 1FN

    we can inspect and see if we can get them repaired for you.

    Please make sure to include your name, address and contact number in the package.

    Kind regards

    David


  • #3
    JimmyL
    Registered Users, Registered Users 2 Posts: 185 ✭✭JimmyL


    Hi,

    Just got the replacement headphones today and they are working perfectly. Thank you.

    Excellent service as always. Please forward my thanks to Steve.

    Regards,

    Jimmy.


  • #4
    Richersounds.ie: Kenny
    Company Representative Posts: 17,732 ✭✭✭✭Richersounds.ie: Kenny


    JimmyL wrote: »
    Hi,

    Just got the replacement headphones today and they are working perfectly. Thank you.

    Excellent service as always. Please forward my thanks to Steve.

    Regards,

    Jimmy.
    Happy Days Jimmy!

    I'll pass you thanks onto Stephen.


  • #5
    Richersounds.ie: Kenny
    Company Representative Posts: 17,732 ✭✭✭✭Richersounds.ie: Kenny


    JimmyL wrote: »
    Hi,

    Just got the replacement headphones today and they are working perfectly. Thank you.

    Excellent service as always. Please forward my thanks to Steve.

    Regards,

    Jimmy.
    Hi Jimmy,

    Thank you very much for your post! I'll make sure Stephen gets your message.

    Enjoy the new headphones!

    Kind regards

    David


Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...