Switching to Eir - anything good to say for it?

homer911

I'm currently with Virgin Media on 120Mbs service

I'm thinking of switching to Eir for broadband and landline phone - they are offering me a 50Mbs service and a Huawei B315 router.

I'm just wondering is the drop to an unguaranteed service worth the financial saving - I appreciate I will get less than this on Wifi. My main PC is currently so far from my router that I'm only getting about 20Mbs on it anyway.

Alternatively, would Virgin move my connection point if I asked?

5uspect

Try using power line adapters to improve your throughput, I get my full 240Mbps through mine.
Can't honestly recommend eir TBH, but if needs must.

ED E

homer911 wrote: »

I'm thinking of switching to Eir for broadband and landline phone - they are offering me a 50Mbs service and a Huawei B315 router.

Hold up there.

The 315 is their mobile service, it wouldnt normally include a landline (VOIP or POTS). The 50Mb quote sounds like a VDSL prequal.

It very much sounds like you're confusing LTE and FTTC packages. If this is some 30E deal with a B315 its not real broadband, think moped vs lorry.

Gonzo

I've no idea why anyone would want to move from Virgin to Eir unless its FTTH for faster downloads/uploads.

- Eir are a nightmare to deal with.
- If it all goes wrong good luck trying to get it sorted quickly.
- Eir are generally more expensive. Depending on what your offered as a new customer, the prices rocket after 12 months.
- Eir's fibre cabinet service is much slower than virgin and an 'upto' product, speeds can be anywhere from 7 meg to 100 meg at present depending on distance from cabinet and line quality.
- Eir have strict data cap of 1tb per month with heavy penalties for going over this, even by the smallest amount. Virgin has no data caps and no excess charges.
- Eir's TV service has no Sky channels other than the optional sports/movie channels, the box is horrible and the interface even worse.

homer911

ED E wrote: »

Hold up there.

The 315 is their mobile service, it wouldnt normally include a landline (VOIP or POTS). The 50Mb quote sounds like a VDSL prequal.

It very much sounds like you're confusing LTE and FTTC packages. If this is some 30E deal with a B315 its not real broadband, think moped vs lorry.

I told the call center guy (maybe theres the problem?) that I was with with Virgin, was thinking of moving and wanted to bring my landline number with me. I asked what hardware they provided and thats what he told me. Yes, when I looked up the router I was also confused but presumed it was the right thing. Maybe he didnt know what he was talking about

Hmmn, lots of good reasons to live with the current cost...

homer911

5uspect wrote: »

Try using power line adapters to improve your throughput, I get my full 240Mbps through mine.

I have, but the PC is located in an extension and I have some suspicions that the electrician took some short cuts when installing the power and has wired the sockets to the same circuit as the lights, so the power adapters wont work for me - you also need dedicated sockets and I just have too many extension cables..

ED E

homer911 wrote: »

I have, but the PC is located in an extension and I have some suspicions that the electrician took some short cuts when installing the power and has wired the sockets to the same circuit as the lights, so the power adapters wont work for me - you also need dedicated sockets and I just have too many extension cables..

Neither of those things would necessarily stop EoP, maybe slow it a bit.

What does prevent it is if the extension has its own CU (fuseboard).

jca

Have you tried haggling with VM? I'm on a half price for 6 months offer, 12 month contract I wouldn't go back to copper tbh. Having said that when I was with eir the service was top class I'm about 550m from the cabinet and was getting a rock solid 65meg download day or night. I never had tv with any of them I stuck with sky.

9726_9726

If you *did* feel tempted to move to broadband over the phone line, why oh why would you inflict Eir on yourself? The network is solid, the peering is good, but the customer service?! There are tons of other operators. Digiweb, Airwire, both known for good customer service.

kennypowers

Avoid at all costs .A nightmare to deal with .I foolishly changed to eir and have had nothing but problems .Poor customer service ,poor products and expensive.Plus they had the cheek to hit me with 250 euro for sending a few whats app messages in New York.

corks finest

homer911 wrote: »

I'm currently with Virgin Media on 120Mbs service

I'm thinking of switching to Eir for broadband and landline phone - they are offering me a 50Mbs service and a Huawei B315 router.

I'm just wondering is the drop to an unguaranteed service worth the financial saving - I appreciate I will get less than this on Wifi. My main PC is currently so far from my router that I'm only getting about 20Mbs on it anyway.

Alternatively, would Virgin move my connection point if I asked?

Yes,I've a big fat negative NO,, please don't, eir are not for any same person,their customer care service isn't, doesent exist, chimpanzees in total wildlife park know,and care more,if u want heartache join eir

oscarBravo

ED E wrote: »

Neither of those things would necessarily stop EoP, maybe slow it a bit.

I would have thought the magnetics in an RCD would play puck with powerline?

In any case, if an electrician wired sockets into a lighting circuit, broadband is the least if your worries...!

JustLen

If you join eir after all the warnings you deserve every bit of pain they cause you!! :-)

Drama and jokes aside, please dont fall into their trap!

https://touch.boards.ie/thread/2057633001/1

Gonzo

Pauln90 wrote: »

Sky is the place to go

I'm not so sure. Their TV service is better than Virgin's for sure but definitely not the broadband.

Sky's 'fibre' service broadband has been known to have slow downs in the evenings and like Eir, the speed you get is dependent on distance to cabinet.

Moving from Virgin to the copper alternatives is a big downgrade unless you are going to get close to maximum speeds.

ED E

oscarBravo wrote: »

I would have thought the magnetics in an RCD would play puck with powerline?

In any case, if an electrician wired sockets into a lighting circuit, broadband is the least if your worries...!

It works across ring mains ok even with the RCDs on each ring. Im no sparks but its the GFCI protecting the whole CU that is the big blocker if my understanding is anyway correct.

Widings from internals to the ESB network also reduce it, but dont fully block it, thus the need for encryption.