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Why cant Eir give a half decent deal to an existing customer

  • 11-05-2018 06:23PM
    #1
    gerdywerdy
    Registered Users, Registered Users 2 Posts: 48 ✭


    HI There

    Have been withEir for last year and had no problems. We had a good deal but has jumped by 36 euros per month at end of contract. Called up to try and get a new deal and they don't seem to care.

    I am not asking for much just something similiar to what we had. Why make me go to one of your competitors for a year just to change back it doesnt make any sense. I really don't want the hassle but will do on a point of pure principle.

    Why can you not give a decent deal to customers whose contract is up


Comments

  • #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    gerdywerdy wrote: »
    HI There

    Have been withEir for last year and had no problems. We had a good deal but has jumped by 36 euros per month at end of contract. Called up to try and get a new deal and they don't seem to care.

    I am not asking for much just something similiar to what we had. Why make me go to one of your competitors for a year just to change back it doesnt make any sense. I really don't want the hassle but will do on a point of pure principle.

    Why can you not give a decent deal to customers whose contract is up
    Hi gerdywerdy, 

    Our loyalty team on 1901 will be happy to have a look at your account and offer any discounts available to you. 

    Thanks 

    Tracey 


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