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Non refundable booking

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  • 09-05-2018 8:55am
    #1
    Registered Users Posts: 108 ✭✭


    I Totally screwed up and booked a non refundable holiday back in march. I only noticed it now last night it was non refundable. The hotel is booked for September for two people and costs €650. Try ringing booking,com but not connecting, I emailed them and recived a email back saying they were waiting for a reply from them. The money still has not been taken from my account for some reason. What are the chances of getting my money back?


Comments

  • Registered Users Posts: 6,766 ✭✭✭RossieMan


    Eh, not really a question anyone can answer here. It's completely up to the website and hotel. But they owe you nothing. It'll be goodwill if they give you anything back.


  • Moderators, Category Moderators, Education Moderators Posts: 27,140 CMod ✭✭✭✭spurious


    The hotel have to pay booking.com regardless.
    As Rossieman said, they may as a good will gesture refund you something, but hey are fully within their tights to take the lot.
    The rooms are offered at cheap rates because they are non-refundable.

    I would email the hotel directly too to try and sort it out, rather than just go through booking.com.


  • Closed Accounts Posts: 21,730 ✭✭✭✭Fred Swanson


    This post has been deleted.


  • Registered Users Posts: 876 ✭✭✭TheBully


    I booked a non refundable hotel in Tenerife last October and money was taken from my account straight away.
    I ended up spotting a better deal in another hotel so I contacted the first hotel and told a small white lie about not being able to travel due to a sick wife.

    I got the money back, no issue at all


  • Registered Users Posts: 1 Wolfman2018


    Hi guys, looking for some advice.

    So a few months back i booked a weekend away on Booking.com. I booked the cheaper room by pre-paying and as such my card was charged full amount. I now have a situation whereby due to unforeseen circumstances, i now will not be able to make the journey.

    What are the chances of getting a refund?

    I have e-mailed the hotel this afternoon, awaiting a reply.

    Thanks in advance


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  • Registered Users Posts: 108 ✭✭Jamesyboid88


    Contact booking.com and they will contact the property. I made the same mistake but fortunately I was fully refunded. Just give them a tearjerker of an excuse


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