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Last Week's Top Five Queries (30.04.2018 - 06.05.2018)

  • 08-05-2018 4:26pm
    #1
    Irish Water: Micheal
    Closed Accounts Posts: 141 ✭✭


          1. There is a public water and wastewater infrastructure in my back garden and I would like to see if it is possible to move to facilitate an extension to my house. How do I go about this?


    We advise that you contact the Planning Department in your Local Authority in order to ensure that planning permission can be granted in order to complete this extension. The Planning Department will consult with our local Water and Wastewater Departments during this process to query if the public wastewater assets can be moved in order to accommodate this extension.
     
    2. I have yet to receive my Irish Water refund. How do I follow up on this?

    Please PM us the following details and we will follow up with our Billing Department:

    -              Full name
    -              Account Number
    -              Contact Number
    -              WPRN
    -              Full address

    3. Irish Water told me I have a leak on my property but have not contact me to investigate. Can you help?


    Please PM us the following details and we will follow up with our relevant department:

    -              Full name
    -              Contact Number
    -              WPRN
     
    4. How do I query the status of a connection application I submitted to you?

    Please PM us the following details and we will follow up with our New Connections Department:

    -              Full name
    -              Contact Number
    -              Reference number
    -              Address of proposed connection
     
    5. What is the water hardness in my area? I would like to set my dishwasher at the appropriate temperature.
     
    There is no specific limit for Hardness under the Irish Drinking Water Regulations.
     
    Hardness is generally expressed as mg/l CaCO 3 units, although other units can be used. The following is one of several arbitrary classifications of waters by hardness:
     
    -              Soft > 50mg/l CaCO3,
     
    -              Moderately Soft 51 – 100 mg/l CaCO3
     
    -              Slightly Hard 101 – 150 mg/l CaCO3
     
    -              Moderately Hard 151 – 250 mg/l CaCO3
     
    -              Hard 251 – 350 CaCO3
     
    -              Excessively Hard over 350 mg/l CaCO3

    Dishwashers generally have built-in water softeners. Householders should ensure these are set according to manufacturer’s instructions. In general, reducing the temperature of your hot water to 60 degrees Celsius or lower can decrease scale deposition.


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