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Subtitles in Eir movies

  • 08-05-2018 7:34am
    #1
    Registered Users, Registered Users 2 Posts: 93 ✭✭


    Is there such an option?


Comments

  • Registered Users, Registered Users 2 Posts: 2,577 ✭✭✭spix


    jdelis wrote: »
    Is there such an option?
    Doubt it. Words mean nothing according to Eir.

    https://community.eir.ie/eir-vision-eir-sport-90/eir-vision-go-258046


  • Registered Users, Registered Users 2 Posts: 93 ✭✭jdelis


    Thanks but this reply is for Eir Vision Go. I am talking about renting or buying movies from Eir TV.


  • Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    jdelis wrote: »
    Is there such an option?
    Hi jdelis, 

    I'm afraid subtitles are not available on our rented movies. 

    Apologies for any inconvenience caused. 

    Thanks

    Tracey 


  • Registered Users, Registered Users 2 Posts: 3,205 ✭✭✭cruizer101


    Is there any plans to include them for those who require them?


  • Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    cruizer101 wrote: »
    Is there any plans to include them for those who require them?
    Hi cruizer101, 

    We are continuously working on improving the service so our customers receive the best service possible. I'll be sure to pass this feedback onto the relevant team.

    Apologies again.

    Thanks 

    Tracey 


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  • Moderators, Politics Moderators Posts: 41,240 Mod ✭✭✭✭Seth Brundle


    cruizer101 wrote: »
    Is there any plans to include them for those who require them?
    Hi cruizer101, 

    We are continuously working on improving the service so our customers receive the best service possible. I'll be sure to pass this feedback onto the relevant team.

    Apologies again.

    Thanks 

    Tracey 
    ...so "No!" 
    Nice support for your hard of hearing victims customers! :rolleyes:


  • Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    cruizer101 wrote: »
    Is there any plans to include them for those who require them?
    Hi cruizer101, 

    We are continuously working on improving the service so our customers receive the best service possible. I'll be sure to pass this feedback onto the relevant team.

    Apologies again.

    Thanks 

    Tracey 
    ...so "No!" 
    Nice support for your hard of hearing victims customers! :rolleyes:
    I completely understand your frustration here and I'm sorry it's not better news. 

    I've passed this feedback onto the relevant team. 

    Thanks 

    Tracey 


  • Registered Users, Registered Users 2 Posts: 93 ✭✭jdelis


    jdelis wrote: »
    Is there such an option?
    Hi jdelis, 

    I'm afraid subtitles are not available on our rented movies. 

    Apologies for any inconvenience caused. 

    Thanks

    Tracey 
    I guess I will continue renting from Apple TV only for the moment...


  • Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    jdelis wrote: »
    jdelis wrote: »
    Is there such an option?
    Hi jdelis, 

    I'm afraid subtitles are not available on our rented movies. 

    Apologies for any inconvenience caused. 

    Thanks

    Tracey 
    I guess I will continue renting from Apple TV only for the moment...
    I'm really sorry it's not better news. 

    Thanks 

    Tracey 


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